Cooper Apartment tenants displaced by a massive six-alarm fire Monday received clothing and toiletries at a giveaway Friday organized by the Fort Worth Apartment Association. But some fire victims told CBS News Texas that it's more help than they're getting from management.

Electrical issues caused the six-alarm fire that displaced more than 800 residents at The Cooper apartments in Fort Worth Monday afternoon, officials said. A report on the investigation released Friday by the Fort Worth Fire Department gives more details about the "historic" blaze and reveals the cause and origin.

Hundreds of residents displaced by the massive fire at Fort Worth’s Cooper Apartments are still waiting for answers. Many say management has been unresponsive about rent refunds, lease options, and when — or if — they can return.