The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...

Airline satisfaction ratings among first/business class passengers This year, JetBlue Airways overtook Delta Air Lines in the ...

Airline satisfaction improves in 2025 as Oklahoma airports upgrade facilities and U.S. air travelers report fewer delays and ...

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

Travelers may be flying less, but they’re happier when they do, according to a new survey. Can you guess the top-rated ...

New rankings show that airline passenger satisfaction is up slightly, even with higher fees for everything from baggage to ...

Between rising fuel costs, labor shortages, technological disruptions, and softer demand, the airline industry is facing a ...

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

While economic uncertainty and airline mechanical issues are gaining nationwide attention and consumer confidence is ...

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Dallas-based Southwest Airlines ranked No. 1 in overall satisfaction, followed by Delta Air Lines and JetBlue, according to a ACSI travel survey. Graphic and data by the American Customer ...