2025 /PRNewswire/ -- Temu has been named to USA TODAY's "America's Best Customer Service 2025" list, which recognizes 600 companies that "excel in delivering the best customer experience." ...

Responding to customers’ complaints, Temu stated that it took customer feedback seriously and was committed to providing a transparent and trustworthy shopping experience. The brand explained ...

Temu is being accused of acting in bad faith in dealing with customer complaints ... in good faith during the conferences.” Many of the issues referenced in last week’s filing are also ...

While it lures customers with low prices, Temu’s app gains access to extensive user data—well beyond that needed for a good customer experience—and has ties ... Taken together, these issues raise ...

Temu has partnered with Eurofins Consumer Product Testing to support greater transparency in the discount retailer’s product safety processes and enhance quality control, helping ensure that products ...

Hong Kong CNN — Online shopping site Temu has faced tough ... most merchants on the platform experience success and benefit from increased sales and positive customer feedback.

Bodge said she’s experienced no issues ... to the rise of Temu and SHEIN by launching Amazon Haul, a new storefront with items for $20 or less. Amazon Haul is a mobile experience, “that ...

Brussels’ investigation specifically questions Temu’s digital engagement strategies, including its gamified shopping experience and AI-powered recommendation ... the platform’s responsibility to ...

The content creator immediately started investigating — documenting her experience on social ... in this viral clip comes from Temu, a China-based online consumer goods company that sells ...

China-based online retailers Shein and Temu are set to hike prices for U.S ... a willingness to negotiate over tariffs and other trade issues, but the countries dispute whether such talks have ...